Sub-service · AI

WhatsApp Business API Setup and Pricing

The official channel, set up properly, with WhatsApp Business API pricing explained before you commit. Verified number, approved templates, several agents on one inbox, and the real per-conversation cost shown before you commit.

Set up my WhatsApp Official vs normal app

The basics

WhatsApp Business API Pricing, and What Drives It

Most businesses do not know these are different products with different rules.

The normal app has limits: Fine for a handful of chats a day. No automation, no multiple agents on one number, and bulk messaging risks a ban.
The official API is built for volume: Multiple agents on one number, automation, templates and reporting, with your number verified and protected.
Templates need approval: Any message you send first must be approved by Meta. Rejections are normal at the start and we handle the resubmissions.
Pricing is per conversation: Meta bills per twenty-four hour conversation window, at published rates that differ for marketing and service messages.

Process

Setup, Start to Finish

Two to three weeks, most of it waiting on verification rather than on us.

Business verification

Meta verifies your company. Documents matter here and a rejected submission costs a week.

Number setup

A new number or migrating an existing one, with the trade-offs explained before you choose.

Template library

The messages you will send first, written for approval rather than rewritten after rejection.

Routing

Which agent or team receives what, and what happens outside working hours.

Go live

Team trained on the shared inbox, with reporting connected from day one.

Deliverables

What Is Set Up For You

A verified business number
Green tick where eligible, with the profile, catalogue and hours completed.
Approved templates
Written and submitted by us, resubmitted until they pass. You never deal with the rejection loop.
A shared team inbox
Several people on one number, with assignment and notes, so nothing sits unanswered. Routing rules can be automated.
Cost visibility
A monthly view of conversations by type, so you can see the true cost of marketing messages. This sits inside the automation category.

Honest view

What Meta Will Not Allow

Three things worth knowing before you build a plan around them.

Bulk messaging people who never opted in. This gets numbers blocked quickly and permanently.
Sending any first message outside an approved template. Free-form only works inside an open conversation window.
Certain categories are restricted entirely. We check yours before you spend anything on setup.

Once the channel is live, the replies can be handled by an AI chatbot.

FAQ

Questions About WhatsApp Business API Pricing

What does the WhatsApp Business API cost?

Meta charges per twenty-four hour conversation at published rates, and marketing conversations cost more than service ones. Those charges go to Meta directly. Our fee covers setup, template approval and integration, quoted once we know the volume.

Do I need a new phone number?

Not necessarily. An existing number can be migrated, but it stops working in the normal WhatsApp app once it does. Most businesses keep the old number for staff and verify a separate one for the API.

How long does verification take?

Two to three weeks in most cases, longer when documents do not match the registered business name exactly. That mismatch is the single most common cause of delay, so we check the paperwork before submitting.

Can multiple staff use one number?

Yes, that is a main reason to move to the API. Several agents share one inbox with assignment and internal notes, which the ordinary app cannot do.

Will my number get banned?

Not if you follow the rules. Bans come from messaging people who never opted in and from high block rates. We set up opt-in properly and monitor quality rating from the first week.

Next step

Check whether your business qualifies

Some categories are restricted by Meta. We check yours before you spend anything.

Check eligibility Ask about the rules